首页 汽车资讯 特斯拉在挪威遭大量投诉 交货慢客服无响应

特斯拉在挪威遭大量投诉 交货慢客服无响应

日前,挪威消费者协会(NCC)发布报告称,挪威消费者对特斯拉的表现越来越不满。

NCC在报告中称,今年上半年,在NCC接到的消费者投诉中,特斯拉被投诉的数量在所有公司中排名第4位,而去年排名第24位。今年,NCC共接到了118起关于特斯拉的投诉。

NCC称,消费者投诉的问题包括,很难与特斯拉客服取得联系,以及交付时间延迟等。

对此,特斯拉一位代表表示,特斯拉正在提升服务能力,以满足挪威不断增长的消费者的需求。

挪威是特斯拉的一个重要欧洲市场。今年第一季度,特斯拉在挪威的营收为1.62亿美元。相比之下,在中国的销售额为5.09亿美元,在美国为18亿美元。

特斯拉曾表示,其“帐篷”生产线生产的Model 3电动汽车的质量,与工厂生产的质量相同。对此,投资公司伯恩斯坦(Bernstein)分析师托尼·萨克纳西(Toni Sacconaghi)本周二提出了质疑。受此影响,特斯拉股价大幅下挫,并创下今年3月以来的最大跌幅。

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